By Carli Uys Head of Marketing, Research and Development (MCom Industrial Psychology and MCom Communication studies) Communication is seen as one of the major concerns in the workplace. Being able to create and maintain a positive work environment you need to focus on communicating effectively. Effective communication consists of: Communication is seen as a core leadership function and a key characteristic of a good leader. Leaders need to master the skill of communication as it […]

By Carli Uys Head of Marketing, Research and Development (MCom Industrial Psychology and MCom Communication studies) According to Daniel Goleman, there are 5 key elements of emotional intelligence: Self-awareness Self-regulation Self-Motivation Empathy Social skills Self-awareness Self-awareness is about being aware of different aspects of the self, including traits, behaviours and feelings. It is the process in which you become the focus of your attention. Being self-aware means that you always know how you feel, and […]

By Carli Uys Head of Marketing, Research and Development (MCom Industrial Psychology and MCom Communication studies) Building your emotional intelligence: Four key skills to increase your EQ The skills that make up emotional intelligence can be learned at any time. There is however a difference in simply learning about emotional intelligence and applying that knowledge to one’s life. In order for one to be able to permanently change one’s behaviour in ways that stand up […]

By Carli Uys Head of Marketing, Research and Development (MCom Industrial Psychology and MCom Communication studies) Communication plays an integral part in the success of an organisation. Employees receive, send and process large amounts of news and information on a daily basis. Communication in the workplace ensures that operations run smoothly, and the quality of communication can significantly affect the results of the work being done. Good communication is an essential tool in achieving productivity […]